internal learning

A three-part series

How a city's water utility
explains your data org.

Reservoirs, treatment plants, and taps map almost perfectly onto sources, pipelines, and dashboards. We use that one metaphor to teach what a data team actually does — the people, the infrastructure, and the platform that ties it together.

5–7 minutes per topic Completable in any order Mobile & keyboard friendly

Choose your starting point

Each topic stands on its own. Most people complete all three over a couple of days.

  1. Illustration of three water-utility workers — civil engineer, water inspector, and hydrologist.
    01 6 min

    The People

    Who runs the data utility

    Three roles — engineer, analyst, scientist — and how they pass work to each other.

  2. Cutaway diagram of a city water utility: intake, treatment, clean reservoir, pipes, and service marts.
    02 7 min

    The Infrastructure

    Behind the taps

    Sources, treatment, reservoirs, distribution — the path a request actually takes.

  3. Split illustration contrasting a scattered legacy utility with a unified modern operations centre.
    03 6 min

    The Modern Utility

    Why we centralised

    What changed when scattered systems became one observable, governed platform.

Concrete, not abstract

Every concept lands on a thing you can see — a pipe, a reservoir, a quality dial. No flowcharts of boxes.

Built for everyone

No prior data background needed. Designers, account leads, producers, finance — this works for all of you.

Track your progress

The hub marks each topic as you finish it, so you can see what's left and pick up where you stopped.